Frequently Asked Questions

Everything you need to know about our premium stoles and scarves.

What materials are used in Stoles.com® products?

We source only the finest fabrics, including 100% pure silk, ethically sourced cashmere, pashmina blends, and high-quality wool to ensure a luxurious feel and lasting durability.

How should I care for my stole to ensure it lasts?

To maintain the integrity of the fibers, we recommend dry cleaning for all silk and cashmere products. For wool blends, hand washing in cold water with a gentle detergent is suitable.

How long does shipping take and what are the costs?

We offer standard shipping (3-5 business days) and express shipping (1-2 business days). Shipping is free on all orders over $75 within the continental United States.

What is your return and exchange policy?

If you are not completely satisfied, you can return or exchange your unworn items within 30 days of delivery. Please ensure all original tags are still attached.

Do you offer international shipping?

Yes, Stoles.com® ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.

Can I request custom embroidery or corporate gifting?

Absolutely. We offer bespoke embroidery services for special events and bulk discounts for corporate gifting. Please contact our concierge team for a personalized quote.